Shipping policy

Where we ship

We ship to the United States, the UAE and GCC (Saudi Arabia, Qatar, Kuwait, Bahrain, Oman), Canada, the United Kingdom, and Europe (Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, the Netherlands, Poland, Portugal, Spain, Sweden and Switzerland). If your country is not listed, contact us and we will do our best to help.

Shipping costs

Standard shipping is free on all orders to every country we ship to. In the United States, Express shipping is also available for $15.

Processing time

Orders are processed within 1–3 business days after payment is confirmed. Orders are not processed on weekends or public holidays.

Delivery time

Estimated delivery is 7–15 business days after your order has been processed (US Express: 1–3 business days). Delivery times are estimates and may be longer during peak seasons or because of carrier or customs delays.

Order tracking

When your order ships, you will receive an email with a tracking number so you can follow your delivery.

Lost, delayed or damaged packages

If your order has not arrived within 20 business days of shipping, or arrives damaged, please contact us and we will work with the carrier to resolve it, including sending a replacement or refund where appropriate.

Incorrect addresses

Please make sure your shipping address is correct at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. Contact us as soon as possible if you need to change your address.